SENIOR BUSINESS DEVELOPER

DEPARTMENT: Business Development – General

REPORTS TO: Business Service Team Leader

LOCATION: Head Office

JOB PURPOSE:
This position is responsible for achieving business growth by meeting new business targets. This involves managing and developing the business development team with the aim of enforcing effective credit control, delivery of set loss ratio and building and maintaining customer relationships.

KEY PRIMARY RESPONSIBILITIES:
• Checking policy documents and endorsements in line with the company’s underwriting manual;
• Identifying and referring insurance risks that require reinsurance arrangements ;
• Addressing enquiries and feedback from clients within the timelines stipulated in the service charter and/or SLAs signed with respective clients;
• Observing strict adherence to cash and carry rule and/or company credit control policy and escalating exceptions;
• Addressing reconciliation issues in liaison with the finance department and following on claims
• Responding to internal and external audit queries and implementation of recommendations;
• Preparing quotations, policy documents, issue certificates and cover notes;
• Sending renewal notices to clients and advise on changes in policy if any;
• Complying with statutory, regulatory and internal control processes at the business units;
• Responsible for timely renewal invitations as per the SLA;
• Developing departmental budget and business plans to achieve the set company targets;
• Participating in company CSR and brand building activities in liaison with other departments;
• Training, coaching and mentoring staff in order to improve performance and cohesion within the department;
• Implementing interdepartmental SLA in liaison with other departmental heads;
• Participating in departmental meetings, projects and committees as assigned.

ACADEMIC QUALIFICATIONS
• Bachelor’s degree in Actuarial Science or an equivalent.

PROFESSIONAL QUALIFICATIONS
• ACII/ Diploma in Insurance

EXPERIENCE
• At least 4 years relevant experience

SKILLS AND ATTRIBUTES
• Leadership skills
• Teamwork skills
• Interpersonal and Communication skills
• Analytical skills

Strong preference will be given to candidates with the above qualifications, skills and experience. If your career aspirations match this exciting opportunity, please submit your application on APA Insurance Career website before 26th April 2017. Only shortlisted candidates will be contacted.